A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Note that we do not store any cookies if you just surf around the website without accepting us to set cookies.
Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store direct personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Support Cookies
We use Zendesk for our support tickets. From this platform, we are able to help you through a live chat. If you reject cookies, you will not be able to interact with us through the chat widget on the support page. Everything else will work perfectly fine.
Analytics cookies
To analyze the traffic and user behavior in order to make your experience a bit better on the website, we use some analytic platforms. We use Google Tag Manager to see how visitors are engaging with our website, we also use the Hubspot platform to store user data if you fill out a form and as a bridge between our social media channels and the website. Hubspot is also the marketing platform we use to send you emails if you have opted in to receive them, and track our external ads from our social media channels (Facebook, Linkedin, Google, Instagram, and Twitter). These are non-essential cookies controlled by the cookie banner. You can opt-out of these cookies by not giving consent.
Google Analytics:
We use Google Analytics to create a better user experience, which is a web analytics tool. Google Analytics cookies on this website store information about:
- when you first visited the website
- when you last visited the website
- when your current visit to the website started
- how many times you have visited the website
- your IP address, and how you found the website.
These are the cookies from Google Analytics och Google Tag Manager:
Cookie | Domain | Used |
_ga | surfpayapp.com | 1st Party |
_gid | surfpayapp.com | 1st Party |
_ga_1X8XK6NTK4 | surfpayapp.com | 1st Party |
Hubspot cookies:
__hstc
- The main cookie for tracking visitors.
- It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
- It expires in 6 months.
hubspotutk
- This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
- It contains an opaque GUID to represent the current visitor.
- It expires in 6 months.
__hssc
- This cookie keeps track of sessions.
- This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
- It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
- It expires in 30 minutes.
__hssrc
- Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
- If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
- It contains the value "1" when present.
- It expires at the end of the session.
Cookie | Domain | Used |
__hssrc | surfpayapp.com | 1st Party |
__hssc | surfpayapp.com | 1st Party |
hubspotutk | surfpayapp.com | 1st Party |
__hstc | surfpayapp.com | 1st Party |
__hs_initial_opt_in | surfpayapp.com | 1st Party |
__hs_opt_out | surfpayapp.com | 1st Party |
_fbp | surfpayapp.com | 1st Party |
hubspotapi | .hubspot.com | 3rd Party |
hubspotapi-prefs | .hubspot.com | 3rd Party |
hs_c2l | .hubspot.com | 3rd Party |
csrf.app | .hubspot.com | 3rd Party |
__cfruid | .hubspot.com | 3rd Party |
__cf_bm | .hubspot.com | 3rd Party |
cf_clearance | .hubspot.com | 3rd Party |
hubspotapi-csrf | .hubspot.com | 3rd Party |
__cfruid | .cloudinary.com | 3rd Party |
intercom-session-avmr5b6h | .cloudinary.com | 3rd Party |
Your can read more about the Hubspot cookies here »
Functionality cookies
messagesUtk
- This cookie is used by the chat on the website, would you interact with it
- It expires in 6 months
Advertisement cookies
Facebook pixel
- To measure the results of ads posted on Meta (Facebook, Instagram), we add a Facebook pixel if you accept our cookies
LinkedIn pixel
- To measure the results of ads posted on LinkedIn, we add a LinkedIn pixel if you accept our cookies
Google Ads pixel
- To measure the results of our Google ads we add a Google pixel if you accept our cookies
These are the cookies from Facebook:
Cookie | Domain | Used |
spin | .facebook.com | 3rd Party |
presence | .facebook.com | 3rd Party |
sb | .facebook.com | 3rd Party |
datr | .facebook.com | 3rd Party |
xs | .facebook.com | 3rd Party |
wd | .facebook.com | 3rd Party |
dpr | .facebook.com | 3rd Party |
usida | .facebook.com | 3rd Party |
c_user | .facebook.com | 3rd Party |
oo | .facebook.com | 3rd Party |